Hi,
I am having a problem where my USB 3 device is not being recognized in my USB 3 slots on my PC. The device in question is a game capture device Avermedia Live Gamer Extreme GC550.
My PC specs:
ASUS P7P55D-E Pro motherboard
4GB RAM
AMD 7950 video card
Windows 7 64bit
I am trying to get this capture card to capture my Gaming PC or my Xbox One console but the capture device is not being recognized in my streaming PC the specs I just showed you is my Streaming PC.
The capture device works on my gaming PC if I plug it into a USB 3.0 slot.
The problem is my streaming PC and more importantly the USB 3.0 drivers. When I plug in a mouse in the USB 3 slot it works but the capture device doesn't.
Also if I plug in the capture device in a USB 2 slot it also doesn't work.
The avermedia device has an LED light. If the light is solid blue its working as is the case in my gaming PC. But when plugged in my streaming PC in a USB 3 slot its solid red. And when plugged in a USB 2 slot its blue but flashing and not working.
So I think its my USB drivers, I tried updating disabling and reinstalling but nothing worked. Even reinstalled windows but nothing works. Any help is appreciated. Thank you.
I am having a problem where my USB 3 device is not being recognized in my USB 3 slots on my PC. The device in question is a game capture device Avermedia Live Gamer Extreme GC550.
My PC specs:
ASUS P7P55D-E Pro motherboard
4GB RAM
AMD 7950 video card
Windows 7 64bit
I am trying to get this capture card to capture my Gaming PC or my Xbox One console but the capture device is not being recognized in my streaming PC the specs I just showed you is my Streaming PC.
The capture device works on my gaming PC if I plug it into a USB 3.0 slot.
The problem is my streaming PC and more importantly the USB 3.0 drivers. When I plug in a mouse in the USB 3 slot it works but the capture device doesn't.
Also if I plug in the capture device in a USB 2 slot it also doesn't work.
The avermedia device has an LED light. If the light is solid blue its working as is the case in my gaming PC. But when plugged in my streaming PC in a USB 3 slot its solid red. And when plugged in a USB 2 slot its blue but flashing and not working.
So I think its my USB drivers, I tried updating disabling and reinstalling but nothing worked. Even reinstalled windows but nothing works. Any help is appreciated. Thank you.