Computer is freezing up (screen locks up while in use), sound still playing, then won't send any signal to the monitor, even when I restart it. Eventually, it comes back to me after various no signal restarts and hang-ups. I restart it and there's no signal to the monitor and no response from the keyboard (which usually flashes its LED's). After this, it remains on but turns off immediately at the push of the power button (usually have to hold it down) which may indicate a bad start? Tried unplugging for 30 secs, that's hit and miss.
Last night I played some Heroes of the Storm (re: settings I run everything maxed) after a hang-up and restart and none of the ground textures were loading in, but other than that the game played ok, some characters were translucent in parts as well.
How do I diagnose what the problem is? Is it most likely power, motherboard or graphics card (which is a fairly new 390 connected via DP)? Or are the textures not loading in a giveaway that it's related to memory (Would that be VRAM or regular RAM or HDD/SDD)?
I'm usually ok with finding and applying fixes myself but this one just seems like it could be anything and I badly need some advice from the professionals!
Nothing is overclocked, although in the event viewer there are some MSI Afterburner errors even though I'm fairly sure I uninstalled it (used to use it for fan control but my old 290 had some kind of hardware error and MSI afterburner would constantly crash the entire rig).
Info:
Crimson CCC (not the hotfix)
Windows10 64 Bit
BenQ XL2730z via DP 2560x1440p @ 144Hz (says 100Hz in windows)
Gigabyte R9 390
i5 4670k
ASrock z87m Extreme 4
620W Gold Rated Antec modular PS
8GB DDR3
Coming up on 2 years old, apart from the GC which is around 4 months old.
Pls help :confused:
Unrelated but interesting problem: I get a screen tear on the desktop in ALL games, a tear line around 6/10 of the way down the screen. Video link: https://vid.me/OeMw
Getting help with that one from AMD and BenQ but does anyone have any ideas? Interestingly the difference between 100Hz that windows has as the highest option for the monitor in advanced adapter settings and the 144Hz that the monitor reports to display is lo and behold, ~6/10, and changing to the only other windows option, 60Hz, simply moves the line to... you guessed it, ~4/10 of the way from the top of the screen).
Last night I played some Heroes of the Storm (re: settings I run everything maxed) after a hang-up and restart and none of the ground textures were loading in, but other than that the game played ok, some characters were translucent in parts as well.
How do I diagnose what the problem is? Is it most likely power, motherboard or graphics card (which is a fairly new 390 connected via DP)? Or are the textures not loading in a giveaway that it's related to memory (Would that be VRAM or regular RAM or HDD/SDD)?
I'm usually ok with finding and applying fixes myself but this one just seems like it could be anything and I badly need some advice from the professionals!
Nothing is overclocked, although in the event viewer there are some MSI Afterburner errors even though I'm fairly sure I uninstalled it (used to use it for fan control but my old 290 had some kind of hardware error and MSI afterburner would constantly crash the entire rig).
Info:
Crimson CCC (not the hotfix)
Windows10 64 Bit
BenQ XL2730z via DP 2560x1440p @ 144Hz (says 100Hz in windows)
Gigabyte R9 390
i5 4670k
ASrock z87m Extreme 4
620W Gold Rated Antec modular PS
8GB DDR3
Coming up on 2 years old, apart from the GC which is around 4 months old.
Pls help :confused:
Unrelated but interesting problem: I get a screen tear on the desktop in ALL games, a tear line around 6/10 of the way down the screen. Video link: https://vid.me/OeMw
Getting help with that one from AMD and BenQ but does anyone have any ideas? Interestingly the difference between 100Hz that windows has as the highest option for the monitor in advanced adapter settings and the 144Hz that the monitor reports to display is lo and behold, ~6/10, and changing to the only other windows option, 60Hz, simply moves the line to... you guessed it, ~4/10 of the way from the top of the screen).