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Asus M5A78L/USB3 RAM problems

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Hello all,

I've had my mobo now for about 2 years (Asus M5A78L/USB3) and have been using 4x 2GB as my current RAM.

For Christmas I got some new RAM (here) and when I replace my old RAM with my new RAM, I can turn on my computer but nothing comes up on either screen.

After this I used my 2x 8GB and 2x 2GB RAM and I managed to get it working however when I went to check how much RAM I had (either on BIOS or My Computer -> Properties) it said that I had 20.00GB but only 4.00GB was available/usable.

Is this a problem with the RAM or my mobo?
Thanks in advance to all help

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